Privacy statement & security
Your personal data will be processed and protected in accordance with the Dutch data protection legislation and the European General Data Protection Regulation (GDPR). On this page you can read which data we collect when you visit our website, why we collect these data and how we improve your experience using our website based on these data. So you will understand how we work.
This privacy statement applies to the services of www.cloud9music.nl. By using our website you acknowledge to accept our privacy statement. In case there are links to third party websites or sources on our website, you must realize that www.cloud9music.nl is not responsible for the privacy statement of other websites and other sources.
PURPOSE of the collected data
Cloud 9 only processes your private data for the specific purposes that these data have been provided for by you to us, unless we have received your permission to do otherwise. Cloud 9 respects the privacy of all the visitors/users of its website and ensures that all personal information which you will give us, will be dealt with in a strict confidential manner. Also we will not file these data for longer than necessary and allowed by law.
Data are collected for the following purposes:
A Newsletters, e-mails, competitions and events and invites.
B Order one of our services/products These data will be used to execute your order. These data will be stored on a security server owned by www.cloud9music.nl or by a third party. We will not combine your personal data with other data.
C Execute contracts.
D Accounting and payments.
Access and storage of data
Your personal data will be stored on a secured server owned by Cloud 9 or by an trusted and approved third party on base of a processing agreement. We will not combine your personal data with other data and we will only pass on your data to other parties if this is really necessary for our services. This may include parties such as: delivery partners, payment partners, IT service providers. In suspicious situations we are obliged to share customer data with government agencies.
The parties who are allowed access to your data may only use these data to provide you with a service on behalf of Cloud 9. We never sell your data to third parties.
We store your data in our secured databases located in the EU. We always apply strict security measures. In the case that personal data are transferred to countries outside the European Union, we ensure that your privacy is protected. We make sure that American parties are registered under the Privacy Shield.
TERM OF DATA STORAGE
We do not store and use your data longer than necessary. We will delete all data we have from you as soon as the purpose has expired. Or we use your data anonymously, because we need certain data for internal analyzes and reports.
For the term of storage we keep the following deadlines, after which we delete your data:
- We will not store camera images of our offices for more than 4 weeks. Unless we see something suspicious that we have to further investigate whether the images should be kept longer because of a legal obligation.
- We are entitled to delete inactive client accounts (after 7 years). After that period we only use your data anonymously, for internal reports.
- Due to tax regulations we keep our administration with your financial data for a term of 7 years.
We collect data for research to get a better insight in our clients in order to tailor our services/products.
SWITCH OFF COOKIES
We will not provide your data to other parties. In some cases your data will be shared internally but our personnel signed a non-disclosure contract to respect the confidentiality of your personal data.
This privacy statement is tuned to the current status of our website. Adjustments or changes on our website can lead to changes in the privacy statement. So we advise you to read our privacy statement on a regular basis.
PERSONAL DATA OPTIONS
We offer all visitors the possibility to look at, to change or to delete all personal data which has been provided to us.
ADJUSTMENTS AND TERMINATION/REMOVAL OF NEWSLETTER
At the bottom of all our mails you will find the possibility to adjust your personal data or to terminate your subscription to our newsletter.
If you would like to alter your personal data or to remove these from our files then you can contact us. See below for contact information.
QUESTIONS AND FEEDBACK
Cloud 9 Music B.V.
Pilotenstraat 6, 1059 CJ Amsterdam
T: +31 20 408 4266